https://www.facebook.com/villa.lu.2024

 

Our stay was horrible! We arrived at the location after a 20 min walk and it was closed, so we called the Number at the door. A guy replied quite rude on WhatsApp and sent us a different location. So we had to walk another 15 min to the befriended hostel. After waiting for around half an hour we could check in and they told us that all the rooms are full and overbooked so they moved us to a third location. After walking again around the area we ended up in an Appartment and they brought us to our final room. We ended up sleeping in a 10 people dorm with no shutters. It was very smelly and dirty all over. By looking on the mattress of the bunk bed above we saw that it was fully covered in mold. No wondering it was hard to breathe inside after a while. A completely stressed out receptionist whos doing everything and the other staff sitting around drinking was the least of our problems with this hostel. The cheap price is definitely not worth the misery. Unfortunately I cannot recommend this place to anybody, for us it was a nightmare.

Marc Mulolo

Terrible experience i got scammed / charged twice with no refund during my stay in juli 2023. Also super sketchy establishment. On arrival the receptionist told me that their card reader is not working and i have to pay cash. After paying i demanded a receipt for my payment which i was told was going to be sent to me via mail. By the time i was able to check my mail i had already checked out just to find out i never got the receipt and they charged my credit card again. I called multiple times and was assured a refund everytime however nothing ever happened. On top of that the rooms cant be locked and i didnt get a key even after asking. So anyone can walk into the rooms at any time. There are also not enough lockers for everyone so the first day i had to carry my valuables with me cause there wasnt a free locker + the rooms couldnt be locked. AC also wasnt working and the bunk beds had no ladder so the top bunk was pretty much inaccessible for short und unathletic people. Rooms: AC not working, not ladders on the bunk beds so good luck if youre short or unathletic. Rooms unlocked 24/7 accessible for anyone. Safety: Not safe at all. No room keys provided even after asking, rooms are unlocked and accessible to anyone at any time, not enough lockers for everyone to store their valuable items (laptop, wallet, etc.)

Tokura Koji

I had bus ticket to next destination leaving at night. So I needed to leave my luggage at hotel and stay until late afternoon at robby after checked out. Anyway, when I checked in first night, hostel staff told me, I can stay at garden table after check out, and he offered me using bathroom for taking shower before heading to bus station. Anyway, after I checked out , I stayed at garden table, but other staff tried to kick me out of hostel site. So, I explained what their staff offered me. But suddenly hostel owner, looks like a Mafia appeared, and take my language out to the street, and kicked me out.This hostel is crazy for money, they charge 5 for towel, 5 for keeping luggage after checked out (even you pay 5 , you cant stay at hostel lobby) , and they dont allow you bringing alcohol from outside. If you want to drink beer at Hostel, you have to pay extra for crazy expensive beer at reception. the hostel owner looks Arabic or somewhere out of Europe. he is crazy person, threatening with violence . for avoiding hit by him or get in trouble, I recommend you find another hostel. this hostel owner has another hostel, Roman Experience near by Villa Luzzatti. Be careful mates!

Mustafa Y ld r m

there were many insects given to me. I slept outside because I didnt use the room for no other room.

Caleb Best

Rooms were disgusting. Unsure if they changed sheets and blankets when guests checked out of our room. Floor felt sticky. Felt like I would get dirtier if I tried using there gross shower. Stairs to 3rd floor are sketchy af. No locks to rooms or building. No lockers on our floor. Had 6 beds in a room that could just fit 4. Never saw anyone cleaning the toilets or rest of the building. WiFi was not amazing. Decent location and really friendly staff tho :)

Nicholas Pelchat

The worst hostel Ive ever stayed at. First of all, I dont know how this place can even be called a hostel. They have no kitchen, no bar and absolutely no social vibe or atmosphere whatsoever. The beds are tiny and in cramped rooms, with only one bathroom per floor. When I arrived, there wasnt even soap or toilet paper in the bathroom and a staff member actually gave me a roll of toilet paper to install myself. The staff are also incredibly socially awkward and rude, especially Anthony. He has no idea what customer service is, and does not make you feel welcome at all. He even made one of the guests cry during my stay because he was so rude and unable to interact in a normal social manner. He rolls his eyes and sighs at the simplest requests, which you would think would be an obvious no-no. Anyway, I could go on but I would never recommend this place to anyone ever. If you are stuck without options, I implore you to pay more to stay elsewhere. This place is absolutely terrible and the the price you pay is ridiculous considering the service and amenities you get.

Maria

Absolutely the worst place Ive ever stayed in. Dirty room with hair or bed, bathroom even dirtier. Couldnt even close the door, and a staff randomly came inside in the morning without knocking or anything and started showering, and the other staff told me I would be alone in the room. They are fooling about prices and they are lying about everything. As soon as you want to talk to someone theyre sending each other to you and none of them got answers. NOT recommending this if youre a normal and fresh person.

Lisa

I know its Rome and the prices are high in general, but 25 euros for a bed in a 8ppl dorm is TOO MUCH. Furthermore, it was not cleaned at all. If I spent max 15 euros Id accepted the conditions of that place.

Frillesås Frillesås

This is the worst place ever. The straff in the man reception was setviceminded. But the receptionist at the sleeping rooms was not setviceminded at all, they had a rude way of talking, no service and helpfulness at all. The toilets were dirty and The sleeping room had no door so you dont feel safe during the night. The beds, not sure they changed sheets. Never more will i come here.

Hrash Vardhan

Villa luzzatti is an exceptional luxury hotel. The architecture and design exude elegance and sophistication. The rooms are spacious, well-appointed, and offer stunning views of the city. The staff is attentive and provides impeccable service, catering to every need. The hotel boasts a range of world-class amenities, including a beautiful pool, a fitness center, and a spa. The dining options are diverse and offer delectable cuisine. Whether youre staying for business or leisure, it guarantees a memorable and luxurious experience, making it a top choice for discerning travelers